We request that guests enjoy our peaceful atmosphere by keeping voices to a minimum and ask that cell phones be turned to silent mode.
All guests under the age of 18 can only receive massage with written consent. *Please inquire with the receptionists for more details.
While we will make every effort to meet your requests, we cannot guarantee a specific therapist or gender. All therapists are trained in both treatment and draping protocols to ensure your comfort at all times.
To ensure you receive the full time that has been reserved for yourself please arrive 10 minutes prior to your appointment time. If you arrive late your service time will be modified.
Gratuity is not included in the price of services, customary tipping runs 20% but is, of course, at your discretion. You may tip the therapist in the room or upon check out at the front desk with cash or credit card.
Please leave all jewelry and valuable items at home. Massage Well Spa is not responsible for lost or misplaced items.